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CARTOW.IE CALL CENTRE

AWARD WINNING TEAM READY TO TAKE YOUR COMPANY'S CALLS

Our call centre excellence provides the best managed service for you and your customers. Find out below how we can provide a one stop call centre solution for your business.

Image by Arlington Research
NEVER MISS A CALL

  • Every hour of everyday – 365 days

  • Real staff answer your calls

  • Answered as your business

  • Bespoke packages that suit you

  • Provide you with an email when job or call is completed

ACCESS TO OUR 5 STAR TEAM

  • Customer brand focused on ‘Quality & Trust’

  • Customer experience management

  • Customer engagement excellence

  • VOICE recording for training audits

  • Additional office services also available

EXPERIENCED JOB MANAGEMENT
MOTOR RECOVERY SPECIALISTS

  • A nationwide ‘live’ Call Centre

  • ISO 9001 accredited

  • DDI (Direct Dial in) Phone Line set up

  • Automatic Call Distributor (ACD)

  • Real Time GPS – Real Time Calls / Texts / Emails

  • Awarded recovery operator of the year 2017

  • Accuracy and clarification of customer issues

  • Optimized logistics & fleet management

  • Multi-lingual B2C incident forms & SMS

  • Route planning to nearest provider

Computer Office Work

REQUEST A CALLBACK

Want to find out more about our call centre services? Fill out the form below and our team will be in touch.

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